Telephone Calls

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Physicians' opinions on compensation for telephone calls.

OBJECTIVES To describe the attitudes of pediatricians and other physicians practicing in a fee-for-service environment toward compensation for telephone encounters with patients. DESIGN Survey by mail. PARTICIPANTS The 67 pediatric and 634 other private physicians and medical school faculty of Albany County, NY. RESULTS A total of 479 of all the physicians (68.3%) and 55 of the pediatrici...

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Telephone calls by individuals with cancer.

PURPOSE/OBJECTIVES To describe symptom type and reporting patterns found in spontaneously initiated telephone calls placed to an ambulatory cancer center practice. DESIGN Retrospective, descriptive. SETTING Adult hematology oncology cancer center. SAMPLE 563 individuals with a wide range of oncology diagnoses who initiated 1,229 telephone calls to report symptoms. METHODS Raw data were ...

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Economic evaluation of the differential benefits of home visits with telephone calls and telephone calls only in transitional discharge support

BACKGROUND home visits and telephone calls are two often used approaches in transitional care, but their differential economic effects are unknown. OBJECTIVE to examine the differential economic benefits of home visits with telephone calls and telephone calls only in transitional discharge support. DESIGN cost-effectiveness analysis conducted alongside a randomised controlled trial (RCT). ...

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Telephone triage of cardiac emergency calls by dispatchers: a prospective study of 1386 emergency calls.

OBJECTIVES To evaluate the handling of potential cardiac emergency calls by dispatchers, to determine their final diagnosis and urgency, and to determine the value of the main complaint in predicting urgency and the ability of the dispatchers to recognise non-urgent conditions. DESIGN Prospective data collection and recording of main complaint of emergency calls placed via the 06-11 alarm tel...

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A comparison of suburban and urban daytime telephone triage calls.

OBJECTIVE To compare daytime nurse telephone triage calls received by a suburban practice with those received by a hospital-based, inner-city pediatric practice. METHODS A research assistant, listening simultaneously with triage personnel, prospectively coded all calls received by the nurse triage telephone offices in 2 pediatric practices. Calls were coded the first full, nonholiday week of ...

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ژورنال

عنوان ژورنال: Scientific American

سال: 1879

ISSN: 0036-8733

DOI: 10.1038/scientificamerican02081879-2570supp